Support
A human team, really.
Installation, activation, renewal or troubleshooting: describe your situation, we handle the rest — in French or English.
How can we help?
Pick your topic.
Installation
First setup on your device.
Activation
Bringing your subscription live.
Device
Compatibility and screen changes.
Renewal
Extending access before expiry.
Manual payment
Instructions and payment confirmation.
Technical issue
Picture, sound, connection: we diagnose.
Send a support request
Your details are used only to handle your request — see our privacy policy.
FAQ
Instant answers
What does an XTREAM subscription include?
Each plan opens an entertainment universe — live TV, movies, series and sport depending on the plan — with guided activation and human support. Exact content depends on your plan and our distribution agreements in force.
Which devices can I use?
Smart TV, Android TV, Apple TV, iPhone and iPad, Android, desktop and compatible TV boxes. Simultaneous devices depend on your plan.
How does activation work?
After your request, an XTREAM agent contacts you, confirms your device and guides you step by step until your access is fully active.
Which subscription durations exist?
Final duration, availability and terms are confirmed with an agent before activation. No online payment.
How does support work?
Our team assists you via WhatsApp and the support form for installation, activation, renewal and troubleshooting, in French and English.
